Disclaimer

Please read the following terms carefully before using this website and our services

Last updated: July 2026

1. Website Information

All information contained on this website (including service details, prices and cleaning tips) is provided for general reference only. Cleaning Master ("the Company") endeavours to ensure that the information is accurate and up to date, but does not warrant that all content is complete, accurate or timely at all times. The Company reserves the right to modify the website content and service charges at any time without prior notice.

2. Service Quotations

The prices listed on the website are for reference only. The actual charge depends on the floor area, level of soiling, scope of service and on-site conditions, and the formal quotation shall prevail. Certain services (such as flood cleanup) require photos or videos before a quotation can be provided.

3. Scope of Service and Liability

  • The Company provides its services with a professional attitude and a reasonable level of skill. However, as different materials and appliances vary in condition, results may differ.
  • Customers should properly store away valuables and fragile items before the service. Where an item is already aged, damaged or improperly installed, the Company shall not be held liable for any natural wear and tear arising during the course of the service.
  • The effectiveness of formaldehyde removal and pest control services is affected by environmental factors (such as ventilation, temperature, humidity and the source of the infestation); test data and follow-up arrangements shall be governed by the service agreement.
  • If you are dissatisfied with the service in any way, please contact us for follow-up within 48 hours of the service being completed.

4. Cleaning Tips Content

The tips provided in the "Cleaning Tips" section of this website are general suggestions only and do not constitute professional advice. The Company accepts no responsibility for any loss or damage arising from readers acting on such content at their own discretion. If in doubt, please consult a professional first.

5. External Links

This website may contain links to third-party websites. The content of such websites is not controlled by the Company, and the Company accepts no responsibility for the accuracy or security of their content.

6. Intellectual Property

The trademarks, logos, text and images on this website are owned by the Company or its licensors. No one may copy, reproduce or use them for commercial purposes without written consent.

7. Governing Law

This Disclaimer is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. In the event of any discrepancy between the Chinese and English versions, the Chinese version shall prevail.

8. Contact Us

If you have any questions about this Disclaimer, please contact us by phone at 3188 2755, WhatsApp at 6039 7774, or email at hello@masterexpert.com.hk.